Shipping & Tracking

When Will My Order Be Delivered?

Your smoovii will dispatch the following day or up to 48 hours after placing your order. If your country isn't on the table please get in touch at support@smoovii.com and we can let you know the delivery estimation.

Country              Delivery Estimation (from Shipment)
Australia 5-7 Working Days
Canada* 7-10 Working Days
France 3-6 Working Days
Germany 3-6 Working Days
Italy 3-6 Working Days
Ireland 8-10 Working Days
Spain 3-6 Working Days
United Kingdom 2-3 Working Days
United States of America* 9-15 Working Days

*Right now we're experiencing some delays shipping to Canada and the US due to delays with USPS. Thank you for your understanding! 

How Can I Track My Order?
When your smoovii has been dispatched, you'll receive a dispatch email notification. The notification contains your order number and a link to the shipping carrier's website, containing your unique tracking number. Just click the tracking link to see where your parcel is. For some countries it may take 3 days from the dispatch date to see the location of your parcel.

Please note, if you've ordered multiple smoovii's, they may not always be dispatched together. If you haven't received a dispatch email after 4 days from the date of your order, please contact us at support@smoovii.com.