Shipping & Tracking

When Will My Order Be Delivered?

Your smoovii will dispatch within 1-2 working days of the order being placed. If your country isn't on the table please get in touch at and we can let you know the delivery estimation.

Country              Delivery Estimation (from Shipment)
Australia 9-15 Working Days
Canada 9-15 Working Days
United Kingdom 2-3 Working Days
United States of America 2-5 Working Days

How Can I Track My Order?

When your smoovii has been dispatched, you'll receive a dispatch email notification. The notification contains your order number and a link to the shipping carrier's website, containing your unique tracking number. Just click the tracking link to see where your parcel is. For some countries it may take 3 days from the dispatch date to see the location of your parcel.

Please note, if you've ordered multiple smooviis, they may not always be dispatched together. If you haven't received a dispatch email after 4 days from the date of your order, please contact us at