Shipping & Tracking
When Will My Order Be Delivered?
Your smoovii will dispatch within 1-2 working days of the order being placed. If your country isn't on the table please get in touch at support@smoovii.com and we can let you know the delivery estimation.
Country | Delivery Estimation (from Shipment) |
Australia | 9-15 Working Days |
Canada* | 9-15 Working Days |
United Kingdom | 2 Working Days |
United States of America* | 9-15 Working Days |
*Right now we're experiencing some shipping delays to Canada and the US. Thank you for your understanding!
How Can I Track My Order?
When your smoovii has been dispatched, you'll receive a dispatch email notification. The notification contains your order number and a link to the shipping carrier's website, containing your unique tracking number. Just click the tracking link to see where your parcel is. For some countries it may take 3 days from the dispatch date to see the location of your parcel.
Please note, if you've ordered multiple smooviis, they may not always be dispatched together. If you haven't received a dispatch email after 4 days from the date of your order, please contact us at support@smoovii.com.